Kirkiri Terms & Conditions — Please read before using the platform

By using the Kirkiri website and any of its associated services, you are considered to have fully accepted these terms and conditions. If you disagree with any part of these terms, please refrain from using Kirkiri's services.

These terms and conditions form a legally binding agreement between you and Kirkiri. Kirkiri reserves the right to amend these terms at any time without prior notice. Continued use of the service after changes are published constitutes acceptance of the updated terms.

To create an account on Kirkiri, you must meet the following eligibility requirements:

• You must be at least 18 years old at the time of registration.
• You must register with accurate and truthful information.
• Each person may only create one account. If multiple accounts are found, all of them will be cancelled.
• You must register under your own name — not on behalf of anyone else.
• You are solely responsible for keeping your password confidential.

Kirkiri may request identity verification documents (national ID, passport, etc.) at any time. Failure to provide the required documents may result in the temporary or permanent suspension of your account.

Kirkiri supports deposits and withdrawals via mobile banking and bank transfer. The following rules apply to all financial transactions:

• The minimum deposit amount is BDT 500.
• Identity verification must be completed before a withdrawal can be processed.
• Withdrawals can only be made to your own registered payment method.
• Bonus funds cannot be withdrawn directly — the specified wagering requirement must be fulfilled first.
• Withdrawals are typically processed within 1–3 business days.
• VIP members enjoy priority fast-track withdrawals.

Kirkiri is vigilant against money laundering. Any suspicious transactions may be investigated, and relevant authorities may be notified where necessary.

Kirkiri offers a variety of bonuses and promotional offers. Each bonus has its own specific terms, which are outlined on the relevant bonus details page.

• The welcome bonus is available to new members only — each member may claim it once.
• A minimum wagering requirement must be completed to convert bonus funds (typically 20x–35x).
• Bonus funds cannot be withdrawn until the wagering requirement has been met.
• Kirkiri reserves the right to cancel bonuses where suspicious usage is detected.
• Bonuses expire within a set timeframe — once the deadline passes, the bonus is automatically forfeited.
• You cannot claim another bonus while one is already active.

The following rules must be followed when betting and gaming on Kirkiri:

• The outcome of all bets and games is recorded on Kirkiri's servers and is considered final.
• If a game is interrupted due to a technical error, Kirkiri will review the situation and make a fair determination.
• If a match is cancelled in Sports Betting, the bet will be refunded.
• If a match in an Accumulator bet is cancelled, that selection will be voided and the remaining selections will stand.
• Odds in live betting may change at any time.

Kirkiri makes it clear that the outcomes of gaming and betting depend entirely on chance and skill. No result can be guaranteed.

The following activities are strictly prohibited on the Kirkiri platform:

• Creating multiple accounts or using another person's account.
• Deliberately placing bets to exploit bonus offers (Bonus Abuse).
• Using automated software, bots, or scripts.
• Fraudulent activity or attempts to harm other players.
• Using the platform for money laundering or concealing the proceeds of illegal activity.
• Making false claims against Kirkiri in bad faith.

Kirkiri takes responsible gaming extremely seriously. We want our users to play for entertainment — not to fall into addiction or financial harm. To support this, Kirkiri provides the following tools:

• Option to set daily, weekly, and monthly deposit limits.
• Self-Exclusion — a request to temporarily suspend your own account for a defined period.
• Play time tracking and reality check reminders.
• Providing referrals to relevant organizations for professional support.

If you feel that gaming is negatively affecting you or your family, please reach out to the Kirkiri support team. We are always here to help.

Kirkiri treats the security of your personal information as its highest priority. Under our privacy policy:

• Your personal information is protected with SSL encryption.
• Your information is never sold or shared with third parties.
• Your information is used solely for service improvement and legal compliance purposes.
• You may request to view or delete your data at any time.

For more details, visit our Privacy Policy View page.

Kirkiri reserves the right to temporarily or permanently suspend an account under the following circumstances:

• For breaching any part of these terms and conditions.
• If identity verification fails or false information is found.
• If suspicious or fraudulent activity is detected.
• At the direction of legal or regulatory authorities.

Members are generally notified before an account is closed; however, in cases of serious violations, action may be taken without prior notice.

If you have a complaint or dispute, please contact Kirkiri following the steps below:

• Step 1: Notify our support team via live chat.
• Step 2: Send a detailed complaint by email — you will receive a response within 72 hours.
• Step 3: If the matter remains unresolved, it may be referred to an independent mediator.

Kirkiri prioritises fairness and transparency in resolving all disputes.

Kirkiri may update these terms and conditions at any time. When changes are made, the revised version will be published on the website. For significant changes, members will be notified by email or platform notification.

If you have any questions or comments about these terms, please contact the Kirkiri support team:

• Live Chat: Available 24/7 — accessible directly via the website or app.
• Email: [email protected] (response within 72 hours)
• FAQ page: FAQ

Kirkiri is always here for you. Feel free to reach out with any issues or questions.