kirkiri | Responsible Gaming — Play Smart and Stay in Control

Why Responsible Gaming Matters

Kirkiri believes gaming should be a source of joy, not a burden

Online gaming and betting is a harmless source of entertainment for millions of people. Placing a friendly wager on a cricket match or spending an evening on slots — these are perfectly normal ways to have fun. But for some people, things can take a different turn.

Kirkiri has placed responsible gaming at the core of its business from day one. We never want any of our members to face financial or emotional hardship. That's why we've developed a set of tools and guidelines to help you stay in control at all times.

Honestly, responsible gaming isn't about stopping play — it's about making informed decisions, setting your own limits, and seeking help when you need it. Kirkiri is here to support you every step of the way.

Kirkiri follows international Responsible Gaming standards. Our platform offers a range of free tools to help keep your gaming experience safe.

24/7

Support Team Active

Protection Tools

72h

Cooling-Off Break

BDT 0

Cost of Protection Tools

Recognize the Warning Signs

Watch out if you notice any of the following signs:

Continuously depositing beyond your budget.
Betting more to recover money you've already lost.
You are being dishonest with family or friends about your gaming.
Your sleep, work, or studies are suffering as a result.
You feel restless or irritable when you can't play.
You are gaming with borrowed money or dipping into your savings.

Need help? Contact Kirkiri's support team

Via live chat or email — we're always here for you.

Protection Tools

Kirkiri's Responsible Gaming Tools

These tools are completely free and can be activated at any time from your account settings.

Setting a Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Reductions take effect immediately; increases require a 24-hour cooling-off period.

Set Loss Limit

Set a limit on how much you're willing to lose within a given period. Once you hit that limit, Kirkiri will automatically prevent you from placing further bets.

Session Time Limit

Decide in advance how long you'll play each day. When your time is up, Kirkiri will notify you and can automatically log you out if needed.

Reality Check Reminder

At set intervals, Kirkiri will remind you how long you've been playing and how much you've won or lost during that session.

Cooling-Off Break

Take a temporary break ranging from 72 hours to 6 weeks. During this period, you will not be able to log in to your account or place any bets.

Self-Exclusion

If you feel the issue is long-term, opt for a permanent exclusion ranging from 6 months to 5 years. Your account will be completely deactivated for the entire duration.

How to Use

How to activate the safety tools

Click on the profile icon

Go to the "Responsible Gaming" section

Choose your preferred tools and activate them

Changes will take effect immediately

If you have trouble activating or increasing your protection tools, contact Kirkiri's live chat directly — we'll assist you within 24 hours.

Limit Management

Deposit & Loss Limit Examples

At Kirkiri, you decide how much you spend. See the example below — how one member manages their monthly budget:

Daily deposit limit (within BDT 1,000) 60%

Weekly loss limit (within BDT 3,000) 45%

Monthly session time (within 15 hours) 33%

Tips: Keep your gaming budget to a fixed percentage of your salary or income — typically 5% or less. Think of it as your "entertainment budget".

Responsible Gaming Guidelines

Build Healthy Gaming Habits

Follow Kirkiri's tips to keep your gaming enjoyable every time:

Set a clear budget and time limit before you start playing.
Accept losses gracefully — don't chase them with bigger bets.
Gaming is never a solution to financial problems — it is entertainment, nothing more.
Take regular breaks — at least 10 minutes every hour.
Avoid playing when you're under financial stress or experiencing emotional distress.
Avoid gaming when under the influence of alcohol or any other substance.
Spend time with family and friends — don't let gaming replace real relationships.
Make it a habit to withdraw your winnings rather than betting everything again.

Self-Assessment

Is your gaming habit healthy?

Answer the following questions honestly — just for yourself.

Question 1/4: Did you deposit more than your planned budget last month?

No, I always stay within my budget.

It's happened once or twice, but nothing serious.

Yes, I often go over my budget.

Minor Protection

Under-18s are prohibited from using Kirkiri

Kirkiri is strictly for adults aged 18 and above. We take the following measures to protect minors:

Age verification is mandatory during registration.
National ID verification as part of the KYC process.
Suspicious accounts are subject to additional verification.
Any complaint involving a minor is investigated immediately.

A note for parents: Monitor your child's internet activity and use parental control software. If you have any concerns, contact Kirkiri's support team.

Help Resources

There's no shame in asking for help

Gaming addiction is a recognized health condition and it is treatable. Seeking help is a sign of strength, not weakness.

Kirkiri Live Chat

24/7 — reach us directly via the app or website

Email Support

[email protected] — Response within 24 hours

Personal Support

VIP members get dedicated support from their own account manager

View FAQ Read Terms & Conditions

FAQs

Responsible Gaming FAQ

No. When you self-exclude, your account balance remains secure. Once the exclusion period ends and your access is restored, you will be able to make a withdrawal. However, no transactions can be made while the exclusion is active.

Lowering your deposit limit on Kirkiri takes effect immediately. However, increasing your limit requires a 24-hour cooling-off period. This is designed to prevent impulsive over-depositing.

Any active bonuses are paused during a cooling-off or self-exclusion period. Once you return after the break, our support team can help assess your situation and assist with bonus reinstatement where applicable. That said, remember — your well-being matters far more than any bonus.

Yes. If you believe a family member is struggling with a gaming problem, please contact Kirkiri's support team. We will assess the situation and take the necessary steps. Certain protective measures can also be arranged based on third-party requests.

Safe Gaming Community

Play Responsibly — Kirkiri Is Always Here for You

Have fun and enjoy Kirkiri — but always stay in control. Register now and activate your safety tools today.

Kirkiri Certified for Responsible Gaming | For Adults 18+ Only

Responsible Gaming at Kirkiri — Your Complete Guide to Safe Gaming